Congratulations on taking the first step towards having an unforgettable experience in getting and keeping more customers to help your business grow and succeed.
Imagine you've just purchased the latest smartphone for your business, and it has some great new features that compelled you to make the decision to grab it! It comes with an instruction booklet, but you decided to ditch it and customize your settings and features without the guidance. You're very confident you can handle it yourself. Heck! That's why you wanted the Marketiful Growth Plan in the first place, so you can set up it all up yourself!
Only this time, we wouldn't advise you to ditch the setup booklet. Even if you're technically skilled or familiar with this type of system. In fact, we highly encourage you to have this step-by-step guide active in another tab or it's own window. It's that crucial!
The idea in this box is get them to buy into the idea that they have to read this whole page and that it's gonna be a long-ish read.
Open a new browser tab (keep this one open for reference).
Check your email (including spam & promotions folders).
Look for the email that says "Account Created |Marketiful Growth Plan".
That email will contain your user name and password to log into https://app.getmarketiful.com
Your initial welcome email contains a random password to get you logged in. Save it on a notepad somewhere.
If you reset your password (because you forgot), check your spam! Sometimes it goes there. I know. It's stupid. We don't like it either.
When the system asks to send you a secret login code, select the phone number option. It's 100x more reliable at sending codes via text.
In this box, write a paragraph explaining that this is the recommended order that they consume the onboarding training. Explain that the Quickstart will get their account to a "Minimum Viable" state (with the provided frameworks) while the other trainings focus on getting the most out of the system if they choose to start building on their own.
Make them acutely aware that they need to do the Quickstart first and that it's a QUICK start
This quick, 5-video series will show you the shortest path to getting your Marketiful Growth Plan account active and ready to collect leads. You should be able to complete it in one sitting.
This tutorial will showcase all the messaging capabilities of Marketiful Growth Plan and show you how to take full advantage of the platform.
Did you know Marketiful Growth Plan has a built-in scheduling platform? This series of videos will show you how to use Marketiful Growth Plan for all your scheduling needs.
If you have a customer buying cycle longer than a day, Marketiful Growth Plan will help you keep track of your prospects with the pipelines feature. Watch this series of videos to become a wiz in no time.
While Marketiful Growth Plan sets you up with a basic website to start, we'll show you the full power of the Marketiful Growth Plan website builder in this section of the tutorials. If you can dream it, you can probably build it on Marketiful Growth Plan when it comes to websites.
Once you're logged into the dashboard, you have access to a nearly unlimited amount of resources dedicated to help you succeed on the Marketiful Growth Plan's platform.
Here's where to find them, and you might want to bookmark these too!
Searchable Help Docs: Search through our help docs full of video tutorials & step by step instructions: Access Them Here
Marketiful Growth Plan User Community: Ask a question in the community and get answers from people just like you. Often, the community is the most creative with solutions: Access It Here
Self-Serve Billing Portal: If you need to do something simple like change a credit card or modify your subscription, access the self-serve billing portal here.
24/7 Live Chat Support: We have support agents standing by 24/7 to help you via live chat. Access it by clicking the widget at the bottom right of the screen when you're logged into your account.
Submit A Ticket: Got something unique? Head over to the Help Desk and Submit a ticket.
Email Support: We also do accept emails the old fashioned way. Email [email protected]
Remember, you have access to plenty of help and support options. You're a few steps closer to joining other professionals as yourself who have successfully automated their sales and marketing. If you have a question, reach out to us at
[email protected] with your concern.
333 E Polk St, Suite D Richardson, TX 75081
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